Imperial Maid Service Franchise - Interview with Founders, Henry and Carol Twyman

We are Henry and Carol Twyman, the founders of Imperial Maid Service. Originally from Surrey in the UK we embarked on a new, life changing, journey when we moved to Florida in 2003 and purchased a territory to open a maid service. After running a very successful maid service in Florida for several years, we decided to take a new opportunity offered to us in Texas. We sold our business and moved to Dallas.

Henry and Carol Twyman: The advantages of owning an Imperial Maid Service license is that you can grow and develop at your pace. So many franchises have such strict stipulations on how hard you must work only to see your profits be eaten up with royalty fees, marketing fees etc. With an Imperial Maid Service license the harder you work the more your bank balance grows.

Henry and Carol Twyman: We decided to license our business as a way of allowing people with energy, drive and enthusiasm the opportunity to become entrepreneurs themselves. We offer a very generous, protected territory which ensures a huge growth potential.

Carol’s background has been in the Senior Manager position of guiding, developing and encouraging individuals to reach their untapped potential.

Henry has a strong background in organizational and customer service skills, so between us we have the ideal combination to make a business successful.

Henry and Carol Twyman: The residential cleaning industry is fast growing and increasingly becoming a must have rather than a luxury. People are working longer hours in high demanding jobs, and for us to come in and take care of their home it allows them to spend the free time doing things they love, not what they have to do.

Henry and Carol Twyman: Our ideal licensee would be someone who is not afraid of hard work, and who has the staying power.   Owning a business is not always a bowl of cherries. You will have bumps in the road and it’s how you ride them with your determination rather than quit and never find out what could have been.

Henry and Carol Twyman:  The support is unprecedented, not only before the office opens, but the 1st week we will be there on hand interviewing and employing staff, as well as visiting new customers to perform estimates. Ongoing support is offered both by phone as well as personal visits.

Henry and Carol Twyman:  The greatest lesson I have learned since opening our office is never give up. Try, try and try again! never stop promoting and talking about your business.

Henry and Carol Twyman: Imperial Maid Service is a fabulous opportunity for a new entrepreneur who would like to be their own boss, knowing the guidance and support comes with the territory.